Retention Specialist - Comisiones en USD
🚀 We’re Hiring – Retention Specialist 🚀
We are hiring Customer Retention Agents for an international BPO supporting a telecommunications campaign. The role focuses on handling at-risk customers requesting cancellations or downgrades, with the goal of retaining clients by presenting value-added solutions and available offers while meeting performance KPIs.
✨ What we offer:
💰 Base salary: $3.000.000 COP + commissions
💵 You can earn up to $500 USD in commissions
📞 Incoming calls (Customer Care & Retention)
📅 Schedule: Mon–Sat, 8:00 AM – 9:00 PM
🛌Sunday OFF + 1 Additional Day (2 days off)
🔄 Rotating shifts
🏢 On-site position in Barranquilla
We’re looking for motivated, career-driven people ready to grow and enjoy stable income + high earning potential.
🌟 Apply now and start building your success with us! 🌟
Requisitos
Estudios
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Experiencia profesional
Sobre UNIFYCX COLOMBIA S.A.S
UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman CX through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like recruitment AI, agent study buddy, voice of the customer (VoC), and automatic QA. Our engagement model prioritizes measurable results, like CES and retention, over outdated SLAs. With a focus on automation, talent enablement, strategic partnerships, and strict data protection, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact.
