Representante de Servicio al cliente - Bilingue

UnifyCX (formerly GlowTouch Technologies) was founded in 2002 with three employees. Today, we have a global presence with onshore, and nearshore contact centers. Our journey began with an idea – that Putting People First would be the cornerstone for building a business that did well while doing good.


This is a full-time on-site role for a Customer Service Representative at UnifyCX in Barranquilla. The Legal Customer Service Representative will be responsible to act as the first point of contact to provide quality customer service for members, attorneys and associates, answering and managing their inquiries for information or service through inbound and outbound calls.

Requirements:
Full-time availability (8 am - 8 pm Timeframe)
Ability to handle Calls, chat,s and emails.
Highschool Diploma is a must
Advanced English level B2+ or higher
Exceptional communication and interpersonal skills emphasizing customer service, including telephone etiquette, voice quality, articulation, and listening skills.


Benefits

- Monday to Friday schedules
- Great location near bus stations and public transportation
- 2 days OFF
- Growth opportunities


UnifyCX is a certified woman-owned business and an EOE employer that welcomes diversity. Come join our team and grow with us!